Privacy policy
This policy explains what personal information DeepSea Limited (Hong Kong, “we”) collects through this website, and how we use and protect it.
What we collect
- Enquiry details: the email address and request you enter in the form, plus the page, language and referral source of the submission.
- Usage data: IP address, device and browser type and pages visited, used to operate and secure the site.
How we use it
Enquiry details are used only to reply to your enquiry and to prepare quotations and technical documents. We do not sell personal information.
Online assistant (AI)
The chat assistant at the bottom right generates answers from this website's content using Cloudflare Workers AI. Conversations are stored with Cloudflare so that we can reply to your enquiry; an email address you leave in the chat is handled as enquiry details.
How long we keep it
Enquiry records are kept for 3 years from the last contact, then deleted or anonymised.
Processors
The website and enquiry records are hosted by Cloudflare; enquiry notifications are emailed to our company mailbox (Tencent Exmail). Data may be processed in Hong Kong, mainland China and where these providers operate, and we require them to provide an equivalent level of protection.
Cookies and analytics
We use Google Ads to measure advertising, and Microsoft Clarity to see how visitors use the site through behavioral metrics, heatmaps and session replay. Google and Microsoft process this data under their own privacy statements (Microsoft: privacy.microsoft.com/privacystatement). For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics and advertising cookies are set only after you consent; you can change your choice at any time via "Cookie settings" in the footer.
Your rights
You can write to us at any time to access, correct or delete your personal information, or to withdraw consent. We reply within 30 days. Residents of the European Economic Area, the United Kingdom and California have additional rights under local law and can exercise them the same way.
Contact: support@deepseabio.com
DeepSea Limited · RM11, 13/F, Block C, Wong King Industrial Building, 192-198 Choi Hung Road, San Po Kong, Kowloon, Hong Kong · Updated 2026-10-10